BFC : Customer satisfaction for CREDO

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The BFC is not in the race to become the most important bank in the meeting. What she wants, It is to be the most appreciated by your customers, its customers in particular, Who, most often multibancarized, can make comparisons. Other objective : maintain a level of excellence in the specialty areas that are his own, in particular development support and all services for import-export activities. The BFC has put itself at the technological level of the best. It is now undertaking to “green” its portfolio with offers promoting companies’ CSR approaches.. In all these areas, the quality of its customer relations is its compass and its indicator of success.

Carole Manote,
publication director and editor-in-chief

It is ultimately the state of mind of a banking establishment that is original in many aspects which emerges from the interview given to us by Ludovic Cailly, Managing Director of BFC, three years after his arrival, on May 2022, in command. The BFC will celebrate its 50th anniversary next year in Reunion, it was an opportunity to resituate the past, to recall the latest news from the bank and to know its ambitions. We also asked Ludovic Cailly for his opinion on the current economic period, marked by a certain wait-and-see attitude among many economic players. As for our magazine, Leader Réunion remains faithful to its own credo of useful information, which is to seek out and highlight the initiatives that move the island forward, and draw attention to the trends that are shaping the near future. We also speak in particular, in this edition, educational childcare from Domissori, of the Isleden e-commerce platform, de la start-up Feelbat, cybersecurity companies supported by the Réunion Region in mainland France, from the video game studio Blue Ramen, of SUEZ Réunion and its Inovest factory, from the JP brand. Chenet, of the Windcoop cargo sailboat, whose project is coming to fruition, etc. So much proof that Reunion has slowed down its pace, She continues to move forward nonetheless..

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