Founded in March 2020, Mini Pelle IMX is a French company specializing in the sale of new minipers to individuals. With a stock entirely located in France, Mini Pelle IMX undertakes to deliver ready -to -use machines in seven working days throughout the metropolitan territory, y buy it raise, DOM-TOM, as well as Belgium and Switzerland.
Based in Lyon, The company has a team of seven people, including two technicians in the after-sales service. The company's mission is to make the minipers accessible to the general public by offering quality products at affordable prices. Its primary objective is to facilitate customer experience, whether in terms of ordering, delivery or after -sales service. This approach has already attracted more than 500 satisfied customers, including 70 % individuals and 30 % of craftsmen and very small businesses. In four years of existence, Mini shovel IMX sold on average 250 devices per year.
Customer support
A technical manager is available by phone and videoconference five days a week to support customers. A YouTube channel offers tutorials for the maintenance of machinery and the use of accessories, and notices of use in French, Internal and illustrated developed, are provided. "In a market where scams are numerous and sometimes deceptive data, We make it a point of honor to guarantee transparency and quality customer service. Human -sized company, We favor proximity to our customers and flawless responsiveness. Each request is treated with attention and serious. Our expert team is always available to advise and support, so that the customer makes the best choice with confidence ”, explains Corentin Lupperi, IMX mini shovel manager.
The 1t plus miniPelle
Emblematic product of the brand, The 1T Plus mini more alone represents 70 % of the sales of the company. One of the assets of this minipel is its maneuverability. She gets started quickly, even for unexpected users. Its 360 ° rotary turret offers great freedom of movement. With a ground width of only 84 cm, It easily accesses the narrowest areas. It can thus cross crazy passages, Access inside houses or evolve in small gardens. Designed for individuals wishing to carry out their work themselves and for professionals with specific and punctual needs, It meets the requirements of earthworks, external arrangements, renovations or light constructions.
