Reunion locally has the necessary skills to support companies in the development of artificial intelligence solutions exploiting their data. New proof is given by Smartisania, company launched in August, which combines tailor-made algorithms and artificial intelligence to automate a multitude of tasks and functions.
Save time, gain productivity, reduce the risk of human error on repetitive tasks : the mantra of the contributions of artificial intelligence is known. You still need to be able to rely on a competent and reliable service provider to benefit most effectively.. There are several in Reunion. Smartisia is the youngest company to enter this emerging market of AI for business, but certainly one of the most experienced and whose offer is the most clear and understandable. In particular by identifying the uses of AI making life easier for small and medium-sized businesses. No less than 27 usage opportunities appear on the Smartisania website, and the list is not exhaustive : drafting of contracts and technical memos, of reports, intervention planning management, quote management, chatbot, creation of catalogs, creation of showcase sites, etc. The advantage of Smartisia is to be able to highlight the concrete case of a pioneering company in Reunion in the daily use of AI and which can therefore testify : the manufacturer of metal structures PG Structure, where 70% of staff today use “tailor-made AI” in their tasks and missions. This exemplary experience, the founding director of this company, Rémi Grondin, wanted to share it with other SMEs. For that, he partnered with developer Francky Techer for the technical part and with Moreen Ricquebourg via his strategy consulting firm, Infuse & Co, who supported Smartisania in its development and in the modeling of its offers.
AI without mystery
For the user in front of their screen, “the AI box” makes it possible to exploit company data thanks to a simplified interface as much as possible. Simply make your request within the framework provided for this purpose.. The response is instant. Smartisia implements solutions based on RAG (in French, augmented recovery generation), which combine automated data recovery and response generation by a generative AI system. On the technical level, the first step therefore consists of building the structured database which will bring together the large quantity of heterogeneous elements (texts, tableaux, PDF, photos, etc.) from different sources. Converted to a single format, scattered data is classified, reorganized thematically to make them easier to find and stored in a library, to which AI (type ChatGPT, Mistral or other) will have access. Data security is ensured by cloud hosting or physical hosting at the company's choice..
The integration of AI into the business
If automation and AI do not necessarily induce change in the organization of the company, they change the way of working. Hence the importance of human support, in addition to technical design, in Smartisania’s service offering. Once the company is ready, specifications set out the steps for integrating the AI tool. Through listening and dialogue, needs are identified. The diagnosis determines the opportunities for use. A personalized algorithmic architecture is developed, enriched with the AI brick to meet the needs of the company. Staff training and after-sales service complete the service offering, Smartisia committed to “guaranteeing smooth integration, rapid adoption and concrete results from the first week”.
